Product Manager · Singapore · Open to opportunities

Clifton Teh

Product Manager | AI & Digital Transformation

I translate messy business needs into practical digital products — combining product thinking, AI experimentation, stakeholder management, and delivery experience across public sector, banking, insurance, marketplaces, and growth systems.

Currently building and studying AI, marketplace, and workflow products for modern digital businesses.
Portrait of Clifton Teh
Now
Product Manager @ SLA
Hiring soon? Let's talk
7+
Years
5
Domains
AI
Focus
Worked with · Studied at
Singapore Land Authority logoSingapore Land Authority
Crédit Agricole CIB logoCrédit Agricole CIB
Allianz Insurance Singapore logoAllianz Insurance Singapore
SuccessTutor logoSuccessTutor
Singapore Management University logoSingapore Management University
University College Dublin logoUniversity College Dublin
Impact

Proof points from real delivery

Selected outcomes from public sector, banking, insurance, and growth work — not invented numbers.

500+
Law firm users trained
120+
Estate agency users trained
4.1 / 5
Training satisfaction
100+
Change requests delivered
18
Releases supported
~SGD 1.2M
Annual IT cost reduction
70%
Reduction in P1–P4 incidents
16–20x
ROAS from growth experiments
Featured Projects

Product work in progress

A focused set of products I am designing or building right now — across AI, marketplaces, and B2B SaaS.

Case study in progressAI product concept / case study in progress

Japan Local Travel Advisor

An AI travel companion for international visitors navigating Japanese-language reviews, booking rules, cultural context, and local recommendations.

AI product strategyMultilingual UXTrust designUser researchTravel discovery
MVP in progressMarketplace product / working MVP planned

Seller Profit Planner

A seller decision-support tool that helps marketplace sellers understand whether promotions, discounts, ads, and fees are actually increasing profit or only volume.

Marketplace economicsSeller experienceAnalyticsPricingDecision design
Coming soon
Prototype plannedB2B SaaS / product concept based on founder experience

Tuition Operations Platform

A CRM and operations portal for tuition agencies to manage parent enquiries, tutor matching, class operations, payment tracking, and follow-up workflows.

B2B SaaSWorkflow automationCRMMulti-sided platformsOperations design
Industry & Academic-Industry

Projects with real organisations

Selected projects completed with real organisations, stakeholders, and business constraints.

Completed industry projectSMU-X industry project

Digital Transformation Strategy — Hai Sia Seafood

Developed a digital transformation roadmap for a traditional seafood business, covering operations, inventory management, and e-commerce readiness. Proposal was selected as a top entry for strategic value and feasibility.

Digital transformationStrategyOperationsE-commerce readiness
Confidential anonymised case studySMU-X industry project / anonymised case study

Confidential Customer Analytics Project

Analysed real transaction data for a beauty and retail company using RFM, cohort retention, lift analysis, discount response, and segmentation logic.

RFMCohort analysisLift analysisSegmentation
Experience

Where I've worked

Cross-domain experience spanning public sector digital systems, banking technology, insurance transformation, and growth ventures.

Aug 2025 – Present
Singapore Land Authority
Product Manager, Transformation & AI Systems

Working on digital conveyancing, adoption readiness, AI proof-of-concepts, user journey mapping, training, satisfaction analysis, and product prioritisation.

Jul 2024 – Jul 2025
Crédit Agricole CIB
IT Business Analyst, Information Systems Asia Pacific

Delivered requirements, UAT, release readiness, and change management across a customised trade finance platform spanning 30+ global entities.

May 2023 – Jul 2024
Allianz Insurance Singapore
Business Analyst, Digital Transformation & Delivery

Worked across workplace transformation, IT finance reporting, cloud migration, ITSM improvement, governance, and executive reporting.

May 2018 – Apr 2020
SuccessTutor LLP
Product and Growth Lead, Co-Founder

Designed the website, enquiry funnel, CRM workflows, payment tracking, and growth experiments for a tuition agency.

Capabilities

What I bring to a product team

Product Strategy

Product roadmappingPrioritisationProblem framingStakeholder alignmentPRDsUser storiesAcceptance criteria

AI & Automation

LLM proof-of-conceptsAI-assisted testingAI user story reviewWorkflow automationBDD test automation

Research & UX

User interviewsDesign thinkingUser journey mappingWireframingRapid prototypingFigmaMiro

Analytics & Business Impact

RFM analysisCohort analysisKPI dashboardsFunnel optimisationA/B testingCost reductionRelease metrics

Delivery & Stakeholders

UATRelease readinessDefect triageTrainingChange managementExecutive reportingVendor coordination
About

I come from a cross-domain background across public sector, banking, insurance, education, and digital business. My strength is connecting business context with product execution — understanding users, structuring problems, aligning stakeholders, and turning ideas into practical systems that can be tested, adopted, and improved.

Read more about me

Let's connect

I am open to Product Manager, Associate Product Manager, AI Product Manager, and Digital Transformation roles in tech, marketplaces, SaaS, and financial services.